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AFSA Annual Meeting  

October 21-23, 2019



Final Program 2019

*The conference officially opens for all attendees with the Welcome Reception on Monday night at 5:30 p.m. Prior to that are committee and board meetings only.*

Sunday October 20th
Early Arrival Reception: Join us for Cocktails and 'Hors D'oeuvres at Stompin' Grounds, at the JW Marriott! 
Independent Auto Executives Group Dinner 
Monday October 21st
Join us for a day of committee meetings. AFSA committees
are a great way to get the latest industry take. Click here for more info 
Independent Auto Finance Executives Group Breakfast & Meeting 
Law Committee (by invitation)  
Leadership Development Program Steering Committee 
AFSAEF Board of Directors (with lunch)          
AFSA Pulse 
VF Division Board & IN Board Joint Luncheon 
The EDGE Advisory Board 
Vehicle Finance Division Board 
Operations Networking Group 
Human Resources Networking Group  
AFSA Executive Committee 
Vehicle Commercial Credit Committee 
Marketing & Communications Networking Group 
Welcome Reception Poolside 
Vehicle Finance Board and Law Committee Dinners (separate locations) 
Tuesday October 22nd
General Sessions, Networking Groups, and a Nashville Bash Dinner!  
Sunrise 3k Fun Run 
Opening Session with Keynote Speaker

AFSA Chairman's of the Board Remarks:
-Josh Johnson, President & CEO, Mariner Finance

AFSA Education Foundation Chair Report:
-Rex Ellison, President & CEO of Republic Finance

AFSA President's Report:
- Bill Himpler, President & CEO, AFSA

Keynote Speaker: Roy Spence, CEO & Co-founder, The Purpose Institute 

Everything we do in business, from building strong teams or expanding operations to marketing to our communities or meeting compliance requirements, should hold greater meaning than simply business as usual. From a 35,000-foot perspective, are you leading a purpose-driven business? As the CEO and co-founder of The Purpose Institute, a leading national advertising agency, Roy Spence thoroughly understands and has experienced firsthand the successes and challenges of a business. He'll join us at the 2019 AFSA Annual Meeting to help attendees identify and navigate any entrepreneurial path with a purpose.

15 Minute Refreshment Break After Session

Law Committee   
General Session: Federal & State Environment - What’s Ahead? 
An off-the-record look at upcoming federal and state legislative and regulatory issues. The speakers will identify trends and tell you how AFSA will navigate these challenges.
-Danielle Fagre Arlowe, Senior Vice President, AFSA
-Ann Harter, Vice President, Congressional Affairs, AFSA
-Celia Winslow, Vice President, Legal & Regulatory Affairs, AFSA

AFSAPAC Chairman Update
-RE Everette, President, Time Investment Corporation

Distinguished Service Awards
General Session:The Wall Street Journal Report:
Jason Riley, an Editorial Board Member of The Wall Street Journal, will give his take on current events in the financial services industry infused with his insights. Riley writes on politics, economics, education, immigration, and the broader intersection where these topics meet and affect our society. After joining the Journal in 1994, he was named a senior editorial writer in 2000 and a member of the editorial board in 2005.

Jason Riley, Editorial Board Member of The Wall Street Journal

15 Minute Refreshment Break After Session
Networking Luncheon  
AFSA Board of Directors  
Breakout Session Generation Z: Your Future Customers & How to Reach Them   

This presentation will provide a holistic roadmap to understand how best to develop credit products for this segment, and more importantly, how to manage communications content, customer servicing, and communication channels to maximize lending effectiveness to this burgeoning segment.

Michael Marx, Senior Director, Research and Insights, Visa Inc.

Vehicle Credit Risk Committee   
Education Session: Debt Collection

In the Era of the TRACED ACT and Under the Proposed Debt Collection Rule

This session will provide critical best practices and compliance tips for modern debt collection techniques in light of the Debt Collection NPRM. In an era where government regulation of data, privacy, and robocalls are dramatically impacting right party contact rates the use of email, social media, artificial intelligence and machine learning are critical to a successful recovery strategy. Learn how to implement these modes of debt collection into your existing recovery strategy, what questions should you be asking of your vendors, and what policies you need to implement.

- Tim Collins, Chief Compliance Officer and General Counsel, TrueAccord
Business Partner Board  
Women's Leadership Council  
The Confidence Factor: Why Capable People Experience Impostor Syndrome and What to Do
Dr. Valerie Young, award-winning author and speaker
Nashville Bash! Buffet stations, open bar, music, networking and tons of fun!  
Wednesday October 23rd
General sessions, breakout sessions, and lunch with a speaker 
General Session with Featured Speaker Sarah Bloom Raskin
Former Deputy Secretary of the Treasury & Federal Reserve Board Governor

Throughout her career, Ms. Raskin has worked across public and private sectors in both legal and regulatory capacities. Her work has centered on financial institutions, financial market utilities, and consumer protection issues. Ms. Raskin’s private sector experience includes: Managing Director at the Promontory Financial Group, General Counsel of the WorldWide Retail Exchange, and General Counsel of Columbia Energy Services Corporation.

Enjoy an exclusive interactive question and answer session with insights on the current economic climate, her outlook on the future, and her unique perspective on a variety of other important issues.
SGA Committeee 
Breakout Session: The High Cost of Impostor Syndrome in Organizations
This session will explore impostor syndrome from an organizational and leadership point of view including:

-Discovering the sources of impostor feelings in high achievers
-Identifying the individual and organizational costs of impostor syndrome
-Understanding why qualified employees might hesitate to take a promotion, relocate, or otherwise achieve greater levels of success
-How managers can help employees develop a healthy response to assessing their competence, mistakes/criticism, and fear/risk-taking
-Ways the organization can help create a “impostor free” culture to facilitate greater risk-taking and hence, innovation

Dr. Valerie Young, award-winning author and speaker.
Breakout Session: Business Process Automation
Modern business systems allow ever-greater ability to automate business processes based on business and compliance rules. Embracing process automation
offers benefits and risks. Our panel will share their views of the effects of automation on financial institutions.
Stefanie Jackman, Partner, Ballard Spahr
Riley Key, Associate, Bradley
Breakout Session: Data Management for Business Operations.
New laws and regulations affecting the consumer finance industry such as the GDPR and CCPA demonstrate how new expectations for business data management are taking hold.
Do these initiatives indicate a more robust framework of data management has become mandatory? How should companies develop the capacity to answer questions about where data came from, where is it going, what is its purpose, and where does it rest?
Norma Krayem, Senior Policy Advisor, Holland & Knight
Becki Kuehn, Partner, Hudson Cook
Kim Phan, Partner, Ballard Spahr
Closing Luncheon with Speaker
Brian Johnson, Deputy Director of the Consumer Financial Protection Bureau 
Compliance Speedsmarts 

Join your colleagues and learn from industry experts at roundtables available for open discussions and exchange. There will be an opportunity to participate in three topics.

Cybersecurity: Facilitator: Norma Krayem, Senior Policy Advisor, Holland & Knight

Collections: Facilitator: Chris Hawkins, Attorney, Bradley

Credit Reporting: Stefanie Jackman, Partner, Consumer Financial Services, Mortgage Banking & Commercial Litigation, Ballard Spahr, LLP

Operations: Facilitator: Nikki Munro, Partner, Hudson Cook, LLP

Technology: Facilitator: Becki Kuehn, Partner, Hudson Cook, LLP

Refreshment Break  
ORCC Meeting 
ORCC Cocktail Reception