Join AFSA’s Combined Annual Meeting &
Independents Conference & Expo!  

The American Financial Services Association is – in a single event – bringing together the best of the Annual Meeting & Independents Conference & Expo. 

Join the leaders of the consumer credit industry at AFSA’s s premier consumer credit conference and exposition hall.

With a new format to meet the business needs, networking requests and safety concerns of its members and guests, this combined conference is the not-to-be-missed event of 2020.  

The 2020 Annual Meeting & Independents Conference & Expo* offers both an expansive view of the consumer credit industry, while drilling down on areas specific to vehicle finance lenders, traditional installment storefronts, or industry vendors.

  • Engage in unique sessions on compliance and regulatory and public policy trends that only AFSA’s roster of industry professionals can share.
  • Explore the evolving landscape of consumer lending in the global marketplace.
  • Secure business insights and innovative strategies in keynotes by industry leaders, and unique networking opportunities that will grow your business. 
  • Experience AFSA’s Expo and meet new business partners with unique products and services that increase your bottom line and enhance your customer relations
  • Broaden your network during the conference and after hours in a safe environment in beautiful Salt Lake City.
  • Participate knowing that the well-being of all attendees is the top priority.

*No Risk Registration will be offered, allowing cancellation up until the conference begins.
Please follow this link to see the steps we are taking for your safety and comfort at this conference.

2020 Annual Meeting &
Independents Conference & Expo 

October 4th-7th, 2020


Sunday October 4th
Independents Section Board Meeting and AFSAPAC Event (private event)  
3:00-4:00pm
Independents Section Board Meeting        
6:00-9:00pm
AFSAPAC Event (private event)        
Monday October 5th
Join us for a day of committee meetings. AFSA committees are a great way to get the latest industry take. Click here for more info 
8:00-11:00am
Independent Auto Finance Executives Group Breakfast & Meeting 
8:30-5:00pm
Law Committee (by invitation)  
8:30-9:30am
Leadership Development Program Steering Committee 
10:00-12:30pm
AFSAEF Board of Directors (with lunch)          
12:00-1:00pm
Vehicle Division Board & IN Auto Joint Luncheon 
12:30-1:30pm
The EDGE Advisory Board 
1:00-3:00pm
Vehicle Finance Division Board 
1:00-3:00pm
Operations Networking Group 
2:30-4:45pm
Marketing & Communications Breakout  
3:00-5:00pm
AFSA Executive Committee 
3:15-4:15pm
Business Partner Advisory Board   
4:15-6:15pm
Women's Leadership Council  
6:00-7:15pm
Welcome Reception 
7:15-9:00pm
Law Committee Dinner 
7:15-9:00pm
Vehicle Finance Board/ Independent Auto Dinner 
Tuesday October 6th
General Sessions and Networking Groups!  
7:30-8:00am
Breakfast with Exhibitors 
8:00-9:30am
Opening Session Keynote Speaker



Kristen Soltis Anderson
is the co-founder of Echelon Insights, an opinion research and analytics firm that serves brands, trade associations, nonprofits, and political clients. Through her work at Echelon, she regularly advises corporate and government leaders on polling and messaging strategy and has become one of the foremost experts on the Millennial generation.

Welcome from AFSA's Chairman

Dan Chait is the chairman of AFSA's Board of Directors and chairman of the AFSA Annual Meeting. He is the President of Southeast Toyota Finance, and the Executive Vice President of JM Family Enterprises, Inc.

AFSA Education Foundation Update
9:30-10:00am
Refreshment Break with Exhibitors
9:30-2:30am
Law Committee   
10:00-11:45am
General Session: Federal State & Legal Issues

An off-the-record look at upcoming federal and state legislative and regulatory issues. The speakers will identify trends and tell you how AFSA will navigate these challenges.

Danielle Fagre Arlowe, Senior Vice President, AFSA
Ann Harter, Vice President, Congressional Affairs, AFSA
Celia Winslow, Senior Vice President, AFSA

AFSA President’s Report
AFSAPAC Update
DSAs/Outstanding Independent
12:00-1:30pm
Luncheon with Exhibitors  
1:45-3:15pm
AFSA Board of Directors  
2:00-4:00pm
Vehicle Commercial Credit Committee   
2:45-5:45pm
SGA Committee   
3:15-5:00pm
Vehicle Credit Risk Committee   
3:30-5:00pm
Human Resources Committee   
4:00-5:00pm
Breakout Session 1: RSM Survey  

RSM will present the results of their annual financial performance survey for AFSA Independents and other independently held finance companies across the United States. The results will include current trends with respect to growth, funding, leverage, profitability, income and expenses. RSM consultants can help you identify potential areas for improved profitability for your company based on the survey results.

4:00-5:00pm
Breakout Session 2: Human Capital Management for HR Professionals  
3:15-5:00pm
Vehicle Credit Risk Committee   
6:30-7:00pm
Cocktail Reception  
7:00-9:30pm
Annual Meeting Dinner Reception/Party  
Wednesday October 7th
General sessions, breakout sessions, and lunch with a speaker 
7:30-8:30am
Marketing Networking Group   
7:45-8:30am
Breakfast with Exhibitors  
8:30-9:45am
General Session  
9:45-10:15am
Refreshment Break with Exhibitors  
10:15-12:15pm
ORCC Committee  
10:15-11:15am
Breakout Session 3: How are Lenders Adapting Fintech?  

This session will give an overview of how Fintech is used in the lending process. Industry experts will cover origination, payments, verification tools, etc. What is typical for subsequent servicing after the loan is closed. Is the servicing done by the originating company? Is it outsourced to another company?

10:15-11:15am
Breakout Session 4  
11:15-12:15pm
Breakout Session 5  
11:15-12:15pm
Breakout Session 6  
10:30-11:45am
Independents Accounting Committee  
12:15-1:45pm
Champions Club Luncheon  
6:30-8:00pm
Closing Reception